Okjj's Privacy Policy —
Your Data Is Safe With Us

Okjj (referred to as "we", "okjj", or the "Platform") is fully committed to protecting the privacy of your personal information. This Privacy Policy ("Policy") explains what information we collect, why we collect it, and how we keep it secure.

By using the okjj website or app, registering, or accessing any of our services, you are considered to have agreed to this Privacy Policy. This policy is part of our Terms & Conditions and both documents should be read together.

This Privacy Policy applies solely to the okjj Platform. Third-party websites and payment providers have their own privacy policies, for which we are not responsible.

Okjj may collect the following types of data:

Personal Identity Information:

• Full name and date of birth
• National ID number or passport number
• Mobile number and email address
• Current address (including district and division)

Financial Information:

• Mobile banking account number (Mobile Pay/Nagad/Rocket)
• Transaction history and amounts
• Deposit & Withdrawal Records

Technical Information:

• IP Address & Device Type
• Browser information and operating system
• Login times and session data
• Cookies & Tracking Information

Gaming Activity Data:

• Betting history and game results
• Record of bonus claims and usage
• Gaming preferences and patterns

Okjj collects your information in several ways:

Our platform uses analytics tools that analyze your browsing behavior to help improve the platform. All such data is processed in a fully anonymized and aggregated form.

Okjj uses your information for the following purposes. The legal basis for each is stated below:

• Account Management: To ensure the security of registration, login, and your account.
• Identity Verification (KYC): To comply with Anti-Money Laundering (AML) laws and to prevent access by minors.
• Payment processing: To accurately process deposit and withdrawal requests.
• Customer Support: To provide fast and effective resolution to your complaints and queries.
• Security Monitoring: To detect fraud, hacking, and suspicious activity.
• Personalized Experience: To show you games and offers tailored to your preferences (subject to your consent).
• Legal Obligations: To provide required information to government and regulatory authorities.
• Service improvement: To improve platform performance and enhance the user experience.

Okjj does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: With trusted third-party verification services for the KYC process.
• Game providers: Minimum data required to operate games, shared with licensed game software providers.
• Legal reasons: In response to a valid request from a court or government authority, or as required by legal obligation.
• Business changes: In the event of a merger or acquisition, the new entity will be bound by this Privacy Policy.

All third-party partners are bound by strict confidentiality agreements and may only use your data for specified purposes. okjj regularly verifies compliance among its third-party partners.

The okjj website uses cookies and similar technologies. Cookies are small data files stored in your browser.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain Platform features.

Okjj uses industry-leading technology and practices to keep your data secure:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Database encryption: Sensitive data at rest is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall & DDoS Protection: Server-level intrusion prevention systems.
• Security audits: Regular security audits conducted by independent third parties.
• Staff training: All staff are trained on privacy and data protection.

Okjj retains your information only for as long as necessary. Our general retention policy is outlined below:

• Account Information: For the duration of account activity and 5 years after closure (as required by law).
• Financial Transactions: 7 years (in accordance with financial regulatory requirements).
• KYC documents: 5 years after account closure.
• Gaming history: Automatically anonymized after 2 years.
• Customer support contact: 3 years.
• Marketing Preferences: Updates immediately upon withdrawal of consent.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

You have the following rights regarding your personal data held by okjj:

Okjj strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

Age is verified at registration, and KYC documents may be requested if there is any doubt. If we become aware that personal data has been collected from a minor, that data will be deleted immediately and the account will be closed.

Okjj may update this Privacy Policy from time to time. When significant changes are made:

• Notice will be posted on the website.
• An SMS will be sent to your registered mobile number.
• Your consent to the updated policy will be collected the next time you log in.

Continued use of the Platform after any changes constitutes your acceptance of the updated Policy. The "Last Updated" date at the top of the page always reflects the most recent revision.

For any privacy-related questions, complaints, or to exercise your rights, please contact us:

• Email: support@okjj.app
• Live Chat: Available on the website 24/7
• Response timeframe: 24 hours for general inquiries, 30 days for formal rights requests

We take your privacy seriously and review every request with care.